Privacy Policy

Scarecrow Inc. (hereinafter referred to as “the Company”) sets forth this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of privacy information in the services provided on this website (hereinafter referred to as “the Service”).

Article 1 (Privacy Information)

“Personal Information” in privacy information refers to “personal information” as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information.
“History and Characteristic Information” in privacy information refers to information other than the “personal information” defined above, such as services used, products purchased, history of pages and advertisements viewed, search keywords used by the user, date and time of use, method of use, usage environment, zip code, gender, occupation, age, IP address, cookie information, location information, and individual identification information of the device.

Article 2 (Method of Collecting Privacy Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when a user registers for use. In addition, transaction records including the user’s personal information and information related to payments made between the user and partners may be collected from the Company’s partners (including information providers, advertisers, and adver¹tisement delivery destinations; hereinafter referred to as “Partners”).²
The Company collects history and characteristic information such as services and software used, products purchased, history of pages and advertisements viewed, search keywords, date and time of use, method of use, usage environment (³including the communication status of the terminal and various setting information for use when using through a mobile terminal), IP address, cookie information, location information, and individual identification information of the terminal when the user uses the services of the Company or its Partners or views pages.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

To display registration information such as name, address, contact information, and payment method, as well as information regarding services used, products purchased, and their payments, so that users can view and correct their own registration information and view their usage status.⁴
To use contact information such as name and address to send products to users or to contact them as necessary, including using email addresses t⁵o send notices or communications to users.
To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver’s license number, and arrival results of certified mail to verify the identity of the user.
To use information related to payments, such as the names and quantities of products purchased, the types, duration, and number of times services were used, the amount billed, name, address, bank account number, and credit card number, in order to bill the user.
To display information registered with the Company on input screens or to transfer it to other services (including those provided by Partners) based on the user’s instructions, so that the user can easily enter data.
To use information that identifies the individual, such as usage patterns, name, and address, in order to refuse use by users who violate the terms of use of this Service, such as delaying payment or causing damage to third parties, or users who attempt to use the service for fraudulent or unjust purposes.
To use information necessary for the Company to provide services to users, such as the content of inquiries and information regarding billing, as well as user service usage status and contact information, in order to respond to inquiries from users.
Purposes incidental to the above purposes of use.

Article 4 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to a third party without obtaining the user’s prior consent, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws and regulations.
- (1) When based on laws and regulations.
- (2) When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the individual.
- (3) When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and it is difficult to obtain the consent of the individual.
- (4) When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in performing duties prescribed by laws and regulations, and obtaining the consent of the individual may impede the performance of such duties.
- (5) When the following items have been announced or published in advance:
  - Inclusion of provision to third parties in the purpose of use.
  - Items of data provided to third parties.
  - Means or methods of provision to third parties.
  - Stopping the provision of personal information to third parties at the request of the individual.
Notwithstanding the provisions of the preceding paragraph, the following cases shall not fall under the category of third parties:
- (1) When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
- (2) When personal information is provided due to business succession resulting from a merger or other reasons.
- (3) When personal information is used jointly with a specific person, and the individual is notified in advance or placed in a state where they can easily know to that effect, the items of personal information to be used jointly, the scope of joint users, the purpose of use of the users, and the name of the person responsible for the management of the personal information.

Article 5 (Disclosure of Personal Information)

When the Company is requested by an individual to disclose their personal information, the Company will disclose it to the individual without delay. However, if disclosure would result in any of the following, the Company may not disclose all or part of the information, and if a decision is made not to disclose, the individual will be notified without delay:
- (1) When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
- (2) When there is a risk of significant hindrance to the proper implementation of the Company’s business.
- (3) When it would violate other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history and characteristic information, will not be disclosed in principle.

Article 6 (Correction and Deletion of Personal Information)

If the personal information held by the Company is incorrect, the user may request the Company to correct or delete the personal information according to the procedures prescribed by the Company.
If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to that request, the Company shall correct or delete the personal information without delay and notify the user.

Article 7 (Suspension of Use of Personal Information, etc.)

If the Company is requested by an individual to stop using or erase personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by illegal means, the Company will conduct the necessary investigation without delay and, based on the results, perform Suspension of Use, etc. of the personal information and notify the individual. However, in cases where Suspension of Use, etc. i⁶nvolves a large amount of expense or is otherwise difficult to implement, and alternative measures necessary to protect the individual’s rights and interests can be taken, such alternative measures shall be implemented.

Article 8 (Changes to Privacy Policy)

The contents of this Policy may be changed without notice to the user.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 9 (Contact for Inquiries)

For inquiries regarding this Policy, please contact the following window for the Hachiko Supplement Operation Company:
Address: Umeyama Bldg. 2F, 11-8 Shinsen-cho, Shibuya-ku, Tokyo 150-0045, Japan
Company Name: Scarecrow Inc.
Phone: 03-5428-8779